Welcome to www.maajgames.com, operated by MAAJ GAMES & SERVICES SDN. BHD. (Company No. 202501019017 / 1620431-K). By using this website and its services, you agree to the terms below. Please read them carefully before making a purchase.
1. Acceptance of Terms
By clicking “I Accept” during the checkout process, you confirm that you have read, understood, and agreed to these Terms & Conditions, Return & Refund Policy, and Privacy Policy. If you do not agree, you should not proceed with your order.
2. Company Information
MAAJ GAMES & SERVICES SDN. BHD.
📍 SUITE 33-01, 33RD FLOOR, MENARA KECK SENG,
203, JALAN BUKIT BINTANG, 55100 KUALA LUMPUR, MALAYSIA
📧 [email protected]
🌐 www.maajgames.com
🗺 Country: Malaysia
💱 Currency: Malaysian Ringgit (RM)
3. Services Offered
We provide the following:
Game credit and gift card top-ups
Mobile reload services
Utility bill payment processing
E-commerce for digital and selected physical items
All services are subject to availability and platform compatibility.
4. User Responsibility
Customers are responsible for:
Providing correct and complete information (email, mobile, user ID, etc.)
Ensuring compatibility with game platforms or services
Reviewing transaction details before confirming
MAAJ GAMES is not responsible for failed or incorrect transactions due to user error.
5. Payment Terms
All prices are displayed in RM (Malaysian Ringgit). Payments can be made using FPX, debit/credit cards, e-wallets, or other methods provided on our platform. Payments are final for digital goods once processed.
6. Data Collection & Privacy
We collect user data such as name, email, phone number, and transaction records to:
Process and fulfill orders
Communicate service updates
Improve platform functionality
Comply with legal regulations
We do not sell data. We may share it with:
Payment processors
Delivery/logistics partners (for physical goods)
Government/regulatory bodies when legally required
7. Intellectual Property
All materials on this site (logos, content, graphics, code) are owned or licensed by MAAJ GAMES. Unauthorized reproduction is strictly prohibited.
8. Return & Refund Policy
Digital Products
Digital items (top-ups, gift cards, reloads) are non-refundable once delivered. Ensure all input details are correct before completing your purchase.
Physical Products
Returns are only accepted for defective, damaged, or incorrect items under these conditions:
Customer must notify us within 3 working days of receiving the item
Item must be unused, in original packaging, and include proof of purchase
Evidence (photo/video) must be submitted via email
Upon inspection, we may offer a replacement, refund, or store credit
Refunds are processed within 7–14 business days
Shipping for returns is at the buyer’s cost unless the error is on our side.
9. Legal & Export Restrictions
Products may be restricted in certain countries due to licensing or regulations. By placing an order, you confirm that you are legally permitted to receive and use the items purchased.
10. Account Suspension
Accounts may be suspended for:
Fraudulent activity
Chargebacks or abuse of refund process
Misuse of platform features
Violation of terms
11. Limitation of Liability
MAAJ GAMES is not liable for:
Platform interruptions
Delay or failure due to third-party systems
Incorrect transactions due to customer input
Our liability is limited to the value of the service purchased.
12. Governing Law
All transactions and disputes are governed by Malaysian law. Any legal matters shall be settled in Malaysian courts.
13. Click to Accept
To proceed with any order, you must confirm the following during checkout:
✅ I have read and accept the Terms & Conditions, Return & Refund Policy, and Privacy Policy.
You may not proceed without accepting these terms.
14. Contact Us
For help, please reach us at:
📧 [email protected]
📍 SUITE 33-01, 33RD FLOOR, MENARA KECK SENG, 203, JALAN BUKIT BINTANG, 55100 KUALA LUMPUR, MALAYSIA
🌐 www.maajgames.com